I keep going, talking to the refugees, to the people who run the camps and care for the refugees, and then, after accompanying Ayman, a Syrian volunteer nurse on his rounds, as he changes the dressings on a youth whose foot was blown off by a land mine and an eleven-year-old girl who lost half her jaw in a mortar attack that killed her father, I realize I can’t think straight. All I want to do is cry. I think it is just me, but Sam, the cameraman, is crying too.

I imagine the world dividing into the people who want to feed their children, and the ones shooting at them. It is probably just an artificial divide but UNHCR is on the side of the people who want to feed their children, on the side of human dignity and respect, and it is rare that you know you have picked the right side. You are on the side of people.

This was originally published in the Guardian, May 21, 2014. Eighteen months later, well over four million people have fled Syria. Millions more have lost their homes, their towns, are “internally displaced” but have not yet crossed the border out of Syria. Political solutions and humanitarian solutions are needed. The heartbreak doesn’t end.

A Slip of the Keyboard: Terry Pratchett

I want to tell you about my friend Terry Pratchett, and it’s not easy. I’m going to tell you something you may not know.

Some people have encountered an affable man with a beard and a hat. They believe they have met Sir Terry Pratchett. They have not.

Science fiction conventions often give you someone to look after you, to make sure you get from place to place without getting lost. Some years ago I ran into someone who had once been Terry’s handler at a convention in Texas. His eyes misted over at the memory of getting Terry from his panel to the book-dealers’ room and back. “What a jolly old elf Sir Terry is,” he said.

And I thought, No. No, he’s not.

Back in February 1991, Terry and I were on a book signing tour for Good Omens, a book we had written together. We can tell you dozens of not-only-funny-but-also-true stories about the things that happened on that tour. Terry alludes to a few of them in this book. This story is true, but it is not one of the stories we tell.

We were in San Francisco. We had just done a stock signing in a bookshop, signing the dozen or so copies of our book they had ordered. Terry looked at the itinerary. Next stop was a radio station: we were due to have an hour-long interview on live radio. “From the address, it’s just down the street from here,” said Terry. “And we’ve got half an hour. Let’s walk it.”

This was a long time ago, best beloved, in the days before GPS systems and mobile phones and taxi-summoning apps and suchlike useful things that would have told us in moments that no, it would not be a few blocks to the radio station. It would be several miles, all uphill and mostly through a park.