Chapters (83)
- Cover
- Maps
- Epigraph
- Prologue
- Chapter 1
- Chapter 2
- Chapter 3
- Chapter 4
- Chapter 5
- Chapter 6
- Chapter 7
- Chapter 8
- Chapter 9
- Chapter 10
- Chapter 11
- Chapter 12
- Chapter 13
- Chapter 14
- Chapter 15
- Chapter 16
- Chapter 17
- Chapter 18
- Chapter 19
- Chapter 20
- Chapter 21
- Chapter 22
- Chapter 23
- Chapter 24
- Chapter 25
- Chapter 26
- Chapter 27
- Chapter 28
- Chapter 29
- Chapter 30
- Chapter 31
- Chapter 32
- Chapter 33
- Chapter 34
- Chapter 35
- Chapter 36
- Chapter 37
- Chapter 38
- Chapter 39
- Chapter 40
- Chapter 41
- Chapter 42
- Chapter 43
- Chapter 44
- Chapter 45
- Chapter 46
- Chapter 47
- Chapter 48
- Chapter 49
- Chapter 50
- Chapter 51
- Chapter 52
- Chapter 53
- Chapter 54
- Chapter 55
- Chapter 56
- Chapter 57
- Chapter 58
- Chapter 59
- Chapter 60
- Chapter 61
- Chapter 62
- Chapter 63
- Chapter 64
- Chapter 65
- Chapter 66
- Chapter 67
- Chapter 68
- Chapter 69
- Chapter 70
- Chapter 71
- Chapter 72
- Chapter 73
- Chapter 74
- Chapter 75
- Chapter 76
- Chapter 77
- Epilogue
- About the Author
Seventh month? Eighth?
Not now.
‘Are you Karen?’ Renate Hall asks and extends her hand. ‘You don’t have to sign in,’ she adds quickly without waiting for a reply and gives the receptionist a brief nod.
She doesn’t want anyone to know the police were here, Karen realises. And as soon as they’ve stepped into an adjacent room and shut the door behind them, Renate Hall says, as though she were a mind reader, ‘With Anita away, I should really have cleared this with someone higher up before letting you in.’
‘We’re investigating a series of very serious crimes. I don’t mind going through the proper channels if—’
‘I know. But that would take time. Especially today – all the managers are attending a big conference. Anita asked me to see to this personally. And if there’s any way I can help you catch that swine—’
She breaks off with a look that expresses both rage and disgust.
‘I appreciate it,’ Karen says. ‘And I’ll be as quick and discreet as I can.’
‘It’s good timing. The building is more or less empty, since everyone is at that conference.’
‘Everyone except the receptionist and customer service?’
Renate laughs.
‘Of course. They’re going to talk about values and client-oriented approaches, so it wouldn’t make sense to let me come.’
The bitterness of the words belies her tone. Probably the result of many years of learning to always sound professional, regardless of the message, Karen thinks and sits down in the chair she is pointed to, in front of a desk with a desktop computer and a large screen.
Renate Hall pulls up another chair and sits down next to her. Reaches for the mouse, closes the email program and a few documents.
Then she clicks an icon in the bottom right corner and New Builds’ logo and the words ‘Customer service and casework’ flash on the screen before it fills with headers, rows, columns and arrows with scroll-down menus.
‘It’s a pretty basic system but let me just explain a few things before you get started.’
*
‘Basic, but bloody efficient,’ Karen concludes thirty minutes later. The list of every property managed by New Builds Ltd can be sorted according to address, flat number, property number, square footage, and at least ten other parameters, and the tenants can be listed according to name, gender, age, contact number, or length of contract. And case number.
‘Strictly financial cases and rent transactions are handled in a different system,’ Renate Hall had explained. ‘But everything else should be in here.’
After asking Karen a few questions, she had excluded all properties in Ravenby, Grunder, and Gaarda. leaving only the 1,449 flats in Moerbeck and their residents.
‘I need to be available to take calls now, but I’m just in the next room, so knock if you have any questions,’ she’d said and shuffled out with one hand pressed against her lower back.