‘Personally, I think that eyes are the window to a man’s soul.’ She squinted at the screen. ‘You have kind eyes.’

It wasn’t Trev’s most productive session. He spent the hour alternating between trying his best for a minute or so, before inevitably his attention drifted back over to where Yasmin was still working her way through the online information about dog-training courses.

When Jaxx arrived bearing yet more samples of Nomato sauce, Trev was more than happy to hang around for a taste test.

‘Jaxx, are you sure this meets all the British food standards?’ I asked, reluctantly accepting a cracker bearing a blob of bright orange sauce.

‘I’ve been eating tons of the stuff, and look at me.’ He grinned.

Yasmin narrowed one eye. ‘That’s not as reassuring as I think you meant it to be.’

‘Can’t be worse than the crap they dished up in… where I used to live,’ Trev said, sniffing a cracker, before reeling back again. ‘Then again…’

‘This is definitely better than what I ate in prison,’ Yasmin said, rubbing at her wrist. ‘No food standards in that cursed pit of hell.’

Trev choked on the tiny nibble he’d just taken.

‘Intense, innit?’ Jaxx offered him a water bottle.

‘What is this?’ To my huge relief, Irene reappeared before I was forced to take a bite.

‘Taste testing, Irene.’ Jaxx offered her the plastic tub of samples. ‘Here. Sorry to have missed you out!’

Irene pulled a taut smile. It looked as though the papery skin on her cheeks might crack. ‘Ollie, please point out the sign to your clients.’

‘We aren’t supposed to eat our own food in the library,’ I said. ‘No drinks except for those available at the refreshment table.’

‘What?’ Jaxx’s huge, puppy-dog eyes gazed at Irene from under his tracksuit hood. ‘How am I supposed to conduct my market research, then? It’s hard enough getting started, with all this bureaucracy like customs, licences and permits to deal with. Bureau-crap-cy, I call it! I never dreamt that you of all people would be one to crush the entrepreneurial spirit, Irene. Surely you can make an exception for a mate?’

‘A what?’ Irene appeared bamboozled.

‘Go on, you know you want to!’

To everyone’s amazement but Jaxx’s, Irene abruptly picked up a cracker and took a sharp bite. Face contorting through a range of emotions, she chewed, swallowed and then downed a cupful of water.

‘Even if food were allowed in this library, I wouldn’t allow that. I recommend you reconsider your investigations into a career as a paramedic. We’ll be needing a lot more of them if Nomato starts selling.’

‘Woah. That’s harsh!’ Jaxx’s face plummeted.

‘It’s called market research. Clear this up right away, please.’

‘I can’t believe she said “please”!’ Yasmin exclaimed once Irene had clomped back to the help desk. ‘She must really like you!’