“We can’t relate to your other people,” Yaeger said, “only to Billy.”

He shouted, “Dr. Harding isn’t treating me the way Dr. Wilbur told him to. This treatment is no good.”

He demanded to read his chart, and when Yaeger refused, he said he knew he could make the hospital allow him access to his records. He was certain, he said, that the staff was not recording his changes of behavior and that he wouldn’t be able to account for his lost time.

That evening, after a visit by Dr. George, Tommy announced to the staff that he was firing his doctor. Later Allen came out of his room and said he was reinstating him.

After she was given permission to visit, Milligans mother, Dorothy Moore, came almost every week, often with her daughter, Kathy. Her sons reactions were unpredictable. Sometimes after her visit he would be happy and outgoing. Other times he would be depressed.

Joan Winslow, the psychiatric social worker, reported in the team meeting that she had interviewed Dorothy after each of her visits. Winslow found her a warm and giving person, but speculated that her shy and dependent nature had prevented her from interfering with the reported abuses. Dorothy had told her she always felt there were two Billys—one a kind and loving boy, the other someone who didn’t care if he hurt peoples feelings.

It was Nick Cicco who noted on the chart that after a visit from Mrs. Moore on April 18, Milligan seemed very upset and isolated himself in his room with a pillow over his head.

By the end of April, with six of the twelve weeks gone, Dr. George felt things were going too slowly. He needed some way to establish lines of communication between the personalities and the original personality, the core Billy. But first he had to break through and reach Billy, whom he had not seen since that Sunday when Dr. Wilbur had convinced Ragen to let him come out.

It occurred to Dr. George that it might be effective to confront the core personality and the alter egos with videotaped records of their speech and behavior. Dr. George told Allen about his idea and how important it was for the personalities to communicate with one another and with Billy. Allen agreed to it.

Latei; Allen told Rosalie he was very pleased about the videotape they were'going to make of him. He was nervous about it, but Dr. George had convinced him that he would learn a lot about himself

Dr. George held the first videotaped session on May 1. Dorothy Turner was present because he knew Billy felt at ease with her and because he intended to try to bring out Adalana. Though he had at first resisted bringing out new people, he realized it was necessary to understand the significance of this female aspect of Milligans personality.

He repeated several times how helpful it would be if Adalana would come out and talk to them. Finally, after several switches to the others, Milligan’s face changed to a soft, tearful expression. The voice was choked and nasal. The face became almost feminine. The eyes drifted.