Chapters (38)
- Chapter I
- Chapter II
- Chapter III
- Chapter IV
- Chapter V
- Chapter VI
- Chapter VII
- Chapter VIII
- Chapter IX
- Chapter X
- Chapter XI
- Chapter XII
- Chapter XIII
- Chapter XIV
- Chapter XV
- Chapter XVI
- Chapter XVII
- Chapter XVIII
- Chapter XIX
- Chapter XX
- Chapter XXI
- Chapter XXII
- Chapter XXIII
- Chapter XXIV
- Chapter XXV
- Chapter XXVI
- Chapter XXVII
- Chapter XXVIII
- Chapter XXIX
- Chapter XXX
- Chapter XXXI
- Chapter XXXII
- Chapter XXXIII
- Chapter XXXIV
- Chapter XXXV
- Chapter XXXVI
- Chapter XXXVII
- Chapter XXXVIII
This gives some idea of the elaborate caste system existing in a hotel. Our staff, amounting to about a hundred and ten, had their prestige graded as accurately as that of soldiers, and a cook or waiter was as much above a plongeur as a captain above a private. Highest of all came the manager, who could sack anybody, even the cooks. We never saw the patron, and all we knew of him was that his meals had to be prepared more carefully than those of the customers; all the discipline of the hotel depended on the manager. He was a conscientious man, and always on the lookout for slackness, but we were too clever for him. A system of service bells ran through the hotel, and the whole staff used these for signalling to one another. A long ring and a short ring, followed by two more long rings, meant that the manager was coming, and when we heard it we took care to look busy.
Below the manager came the maître d’hôtel. He did not serve at table, unless to a lord or someone of that kind, but directed the other waiters and helped with the catering. His tips, and his bonus from the champagne companies (it was two francs for each cork he returned to them), came to two hundred francs a day. He was in a position quite apart from the rest of the staff, and took his meals in a private room, with silver on the table and two apprentices in clean white jackets to serve him. A little below the head waiter came the head cook, drawing about five thousand francs a month; he dined in the kitchen, but at a separate table, and one of the apprentice cooks waited on him. Then came the chef du personnel; he drew only fifteen hundred francs a month, but he wore a black coat and did no manual work, and he could sack plongeurs and fine waiters. Then came the other cooks, drawing anything between three thousand and seven hundred and fifty francs a month; then the waiters, making about seventy francs a day in tips, besides a small retaining fee; then the laundresses and sewing-women; then the apprentice waiters, who received no tips, but were paid seven hundred and fifty francs a month; then the plongeurs, also at seven hundred and fifty francs; then the chambermaids, at five or six hundred francs a month; and lastly the cafetiers, at five hundred a month. We of the cafeterie were the very dregs of the hotel, despised and tutoied by everyone.