Back The Operator Save as PDF
Contents ( 70)
  1. Dedication
  2. Contents
  3. Chapter 1
  4. Chapter 2
  5. Chapter 3
  6. Chapter 4
  7. Chapter 5
  8. Chapter 6
  9. Chapter 7
  10. Chapter 8
  11. Chapter 9
  12. Chapter 10
  13. Chapter 11
  14. Chapter 12
  15. Chapter 13
  16. Chapter 14
  17. Chapter 15
  18. Chapter 16
  19. Chapter 17
  20. Chapter 18
  21. Chapter 19
  22. Chapter 20
  23. Chapter 21
  24. Chapter 22
  25. Chapter 23
  26. Chapter 24
  27. Chapter 25
  28. Chapter 26
  29. Chapter 27
  30. Chapter 28
  31. Chapter 29
  32. Chapter 30
  33. Chapter 31
  34. Chapter 32
  35. Chapter 33
  36. Chapter 34
  37. Chapter 35
  38. Chapter 36
  39. Chapter 37
  40. Chapter 38
  41. Chapter 39
  42. Chapter 40
  43. Chapter 41
  44. Chapter 42
  45. Chapter 43
  46. Chapter 44
  47. Chapter 45
  48. Chapter 46
  49. Chapter 47
  50. Chapter 48
  51. Chapter 49
  52. Chapter 50
  53. Chapter 51
  54. Chapter 52
  55. Epilogue
  56. Author’s Note
  57. Acknowledgments
  58. P.S. Insights, Interviews & More . . .*
  59. About the Author
  60. Meet Gretchen Berg
  61. About the Book
  62. Reading Group Discussion Questions
  63. Behind the Book Essay
  64. Real-Life Inspiration
  65. Just for Fun
  66. Read On
  67. On the Nightstand in 1952
  68. Praise for The Operator
  69. Copyright
  70. About the Publisher

The fuzzy warmth from the sherry had spread all around her insides and out into her limbs on the car ride to the church. The toilet paper roll in the cramped church bathroom made the funniest sound as she pulled hard and watched it flap-flap-flap-flap as it unrolled, giggling at the soft pile that fell to the floor when she finally ripped it free. By the time Reverend Alsop asked them to stand for “Angels We Have Heard on High,” the candles were blazing in the stained-glass windows, the nave was filled with the scent of fresh pine needles, various perfumes, and colognes, and Vivian was bursting with the spirit of the Lord and celebrating the eve of His birth. Loudly.

By the final “Amen” of the service, Vivian’s warmth and bursting spirit had tapered off a little, and she wanted to make sure she wished the reverend a “Merry Christmas” before all her holiday cheer turned into a mild headache and soft, sherry-scented belches. She wouldn’t say she remembered too much of the evening, but, boy, if that sherry didn’t make her like everyone at church just a little better! People weren’t so bad!

When the Christmas decorations had been taken down, and all that holiday cheer swept off the floor of Forest Chapel Methodist Church, Vivian felt as if she, too, had been stripped of the holiday décor. What was left was her simmering hostility and extreme paranoia. During the next Sunday service she was too preoccupied with the congregation to pay attention to any of the divine guidance coming from Reverend Alsop at the pulpit. She barely noticed that Dora Archer was there by herself, and in the past that would’ve been the perfect occasion for a joke about Earl Archer’s forgetfulness. The old fart forgot to bring himself to church! She also barely noticed that Stewart Bowen’s wife had herself a new hat and coat, and maybe that meant Stewart had gotten a new job. And Maxine Butler was there with her mother, maybe up for the holidays and maybe she’d finally thanked her for the quilt. These things barely registered for Vivian. The focus for Vivian was herself. Herself and how everyone else was behaving toward her. Every one of her senses was attuned to the attention directed, or not directed, at her. The looks, whispers, and gestures coming from all around her. She was aware of Betty Miller, but careful not to meet her eye.

Vivian had made a trip to the stationery section of Woolworth’s in between Christmas and New Year’s, and had bought herself a small brown notebook and a small calendar booklet. She circled December 15 in the calendar booklet. The day that her life had changed. She made small checkmarks in the corners of each of the days that had followed that one. It was her own Advent calendar of anxiety.

The days leading up to Christmas showed a light penciled checkmark in the corner of each box. She’d been on her guard, listening in on each and every telephone conversation she connected at the switchboard, and keeping her other ear alert to the chatter and reactions of the other operators in the room, in case they happened to talk about something they’d overheard. December nineteenth showed a small x in the corner of the calendar booklet, instead of the usual checkmark. That was the night she’d succeeded in angering Edward with her dinner party for the Tomasettis. How did that feel, Edward?