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Contents ( 70)
  1. Dedication
  2. Contents
  3. Chapter 1
  4. Chapter 2
  5. Chapter 3
  6. Chapter 4
  7. Chapter 5
  8. Chapter 6
  9. Chapter 7
  10. Chapter 8
  11. Chapter 9
  12. Chapter 10
  13. Chapter 11
  14. Chapter 12
  15. Chapter 13
  16. Chapter 14
  17. Chapter 15
  18. Chapter 16
  19. Chapter 17
  20. Chapter 18
  21. Chapter 19
  22. Chapter 20
  23. Chapter 21
  24. Chapter 22
  25. Chapter 23
  26. Chapter 24
  27. Chapter 25
  28. Chapter 26
  29. Chapter 27
  30. Chapter 28
  31. Chapter 29
  32. Chapter 30
  33. Chapter 31
  34. Chapter 32
  35. Chapter 33
  36. Chapter 34
  37. Chapter 35
  38. Chapter 36
  39. Chapter 37
  40. Chapter 38
  41. Chapter 39
  42. Chapter 40
  43. Chapter 41
  44. Chapter 42
  45. Chapter 43
  46. Chapter 44
  47. Chapter 45
  48. Chapter 46
  49. Chapter 47
  50. Chapter 48
  51. Chapter 49
  52. Chapter 50
  53. Chapter 51
  54. Chapter 52
  55. Epilogue
  56. Author’s Note
  57. Acknowledgments
  58. P.S. Insights, Interviews & More . . .*
  59. About the Author
  60. Meet Gretchen Berg
  61. About the Book
  62. Reading Group Discussion Questions
  63. Behind the Book Essay
  64. Real-Life Inspiration
  65. Just for Fun
  66. Read On
  67. On the Nightstand in 1952
  68. Praise for The Operator
  69. Copyright
  70. About the Publisher

Vivian Dalton, apparently, didn’t share Betty’s feelings about what was or was not appropriate on the eve of Our Lord and Savior’s birth, with her face painted up like a cheap B-movie starlet’s. The moment the Daltons crossed the church threshold Betty was reminded of the telephone conversation. Her eyes widened as she watched them walk down the left side of the aisle. She could not be-lieve she had allowed herself to forget about something like that. Well, she could, what with the children’s school Christmas pageants, and the Miller Christmas pageant (it really wasn’t a pageant), and Charles’s recent promotion and bonus news, she really wasn’t surprised she had forgotten. Vivian Dalton hardly registered on her radar in the first place, although the story was shocking, and a true bit of scandal.

She watched as the Daltons took their seats in the pews, Eddie Dalton looking respectable enough in his wool Trilby and overcoat, and their daughter Charlotte, how old must Charlotte be now, high school, she knew that much, she was just a year or two older than Margie, my, she was a gangly thing, wasn’t she, absolutely no bust whatsoever, and Vivian, wearing that hat, although who would notice the hat when she was wearing all that makeup. Betty gave herself a quick pinch on the soft skin under her wrist beneath her wristwatch where she’d attached the angel charm. It had been her analyst’s idea, and was supposed to be a reminder to rein in her judgment. Remember why we are here. Vivian’s fur-collared coat was quite lovely. Probably dyed squirrel, though. It’s Christmas, Betty thought to herself, and then reflexively touched the sleeve of her mink.

She wondered if she should reconsider her original plan to disseminate the gossip she had heard. She cast a glance at the life-sized crucifix hanging on the far wall, and then lowered her eyes. She was bigger than that, really. She was a pillar of the community. It was up to people like Betty to set an example; to guide the rest of Wooster’s denizens to be the very best they could be.

Just like she did every Christmas Eve, Betty had made sure the Millers arrived at the church early enough to greet Reverend Alsop before he adjourned to his study to do his last-minute preparations for the sermon. She made sure they were early enough to give the vestibule and worship hall a final once-over, and tidy up the holiday décor. Because, although Betty chaired the Worship Committee, Harriet Barnham was the one who oversaw the decorations, and everyone knew Harriet could get sloppy. After Betty had adjusted most of the pine garlands and holly branches linked together along the tops of the pews, and ordered Harriet to place a dish under every candle so she didn’t burn the church down in a fiery inferno on Jesus’s birthday, she then lined up her four children, Margie, Duncan, Little Bitty, and Charles Junior, next to their father, so that they could greet most of the congregation as they entered the church. Betty also made sure the Millers were all tucked into their pew exactly ten minutes before the service was to begin. Punctuality showed proper respect. Early arrival ensured that necessary adjustments could be made, and reminded everyone who was really in charge.