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Contents ( 70)
  1. Dedication
  2. Contents
  3. Chapter 1
  4. Chapter 2
  5. Chapter 3
  6. Chapter 4
  7. Chapter 5
  8. Chapter 6
  9. Chapter 7
  10. Chapter 8
  11. Chapter 9
  12. Chapter 10
  13. Chapter 11
  14. Chapter 12
  15. Chapter 13
  16. Chapter 14
  17. Chapter 15
  18. Chapter 16
  19. Chapter 17
  20. Chapter 18
  21. Chapter 19
  22. Chapter 20
  23. Chapter 21
  24. Chapter 22
  25. Chapter 23
  26. Chapter 24
  27. Chapter 25
  28. Chapter 26
  29. Chapter 27
  30. Chapter 28
  31. Chapter 29
  32. Chapter 30
  33. Chapter 31
  34. Chapter 32
  35. Chapter 33
  36. Chapter 34
  37. Chapter 35
  38. Chapter 36
  39. Chapter 37
  40. Chapter 38
  41. Chapter 39
  42. Chapter 40
  43. Chapter 41
  44. Chapter 42
  45. Chapter 43
  46. Chapter 44
  47. Chapter 45
  48. Chapter 46
  49. Chapter 47
  50. Chapter 48
  51. Chapter 49
  52. Chapter 50
  53. Chapter 51
  54. Chapter 52
  55. Epilogue
  56. Author’s Note
  57. Acknowledgments
  58. P.S. Insights, Interviews & More . . .*
  59. About the Author
  60. Meet Gretchen Berg
  61. About the Book
  62. Reading Group Discussion Questions
  63. Behind the Book Essay
  64. Real-Life Inspiration
  65. Just for Fun
  66. Read On
  67. On the Nightstand in 1952
  68. Praise for The Operator
  69. Copyright
  70. About the Publisher

It had been a statement more than a question, and Florence hadn’t paused for a response.

“His plan is to reimburse the good people of the Wayne Building & Loan. With our money.”

His eyes had closed as he tried to enjoy the feeling of the dark liquid coating his throat and sliding a warm path down to his stomach.

“Daddy!”

J. Ellis had run a hand over his pomaded hair and walked back to the credenza to inspect the pineapple upside-down cake.

“This is a beauty. How long did it take Dolly to make this?”

“Daddy.” Betty’s voice had sounded a warning.

This was not going to become a family exercise, he’d decided. It had been a mistake to even mention it to Florence, but the atmosphere had been sheer insanity. With the telephone’s relentless ringing and the throngs of photographers outside the house. He’d started a verbal downward spiral about the whole thing, and at the end of the rant it had come out. He was going to use his own money to reimburse the Wayne Building & Loan customers. Or at least most of them. Of course the fellows from the club, that was just common sense. His son, John, had made a particular plea that he reimburse the Dalton family, which was easy enough. They hadn’t had much to reimburse. And then J. Ellis would, naturally, repay the people who could potentially make trouble for him. The loudest complainers. If somebody like Phil Stanley didn’t get his money back, J. Ellis would never hear the end of it.

He’d built up a majestic mountain of a reputation for himself over the years and he wasn’t going to allow the lingering bank robbery nonsense to topple it. When you were as big a man as J. Ellis Reed, you had a responsibility to maintain a certain standing in your community. And if that meant spending some of your own hard-earned money, then that was what it meant. (His father might have punctuated this with a “By gum!” but he had been more of an Eagle Scout than J. Ellis.) When you were J. Ellis Reed of Wooster, everyone knew who you were. Everyone cared what you did and how you did it.

Chapter 6

1931

“Oh, as if anyone cares what you do,” Vera’d mocked when Vivian had a near-fainting spell over Pawpy’s McGinty boardinghouse suggestion.

By April of 1931 the Brinkerhoffs next door had started letting two of their rooms to renters, a couple of men who’d lost their factory jobs in Cleveland and had moved to Wooster to find cheaper rent and, hopefully, work. Sixteen-year-old Vivian would watch in a curious panic, her breath fogging the panes of her bedroom window, as the strange men came and went from the Brinkerhoffs’, day in and day out over the next year. When Pawpy suggested the McGintys open their doors as well, to earn a little money (“We’ll call it McGintys’ Come-On Inn!”), she’d twisted her hands almost bloody around her handkerchief at the thought of strange men from Cleveland knowing any of the intimate details of her life.