Chapters (16)
The word went out from the Commissary: “Get Doc.” The stewards got it from the assistant superintendents: “Get Doc.” Since they could not get him to retire, they were determined to catch him giving bad service. He had more seniority than most other waiters, so they couldn’t bump him off our crew. In fact, all the waiters with more seniority than Doc were on the crew with him. There were four of us from the Old School: me, Doc, Uncle T. Boone, and Danny Jackson. Reverend Hendricks wasn’t running regular any more; he was spending all his Sundays preaching in his Church on the South Side because he knew what was coming and wanted to have something steady going for him in Chicago when his time came. Fifth and sixth men on that crew were two hardheads who had read the book. The steward was Crouse, and he really didn’t want to put the screws to Doc but he couldn’t help himself. Everybody wants to work. So Crouse started in to riding Doc, sometimes about moving too fast, sometimes about not moving fast enough. I was on the crew, I saw it all. Crouse would seat four singles at the same table, on Doc’s station, and Doc had to take care of all four different orders at the same time. He was seventy-three, but that didn’t stop him, knowing this business the way he did. It just slowed him down some. But Crouse got on him even for that and would chew him out in front of the passengers, hoping that he’d start cursing and bother the passengers so that they would complain to the company. It never worked, though. Doc just played it cool. He’d look into Crouse’s eyes and know what was going on. And then he’d lay on his good service, the only service he knew, and the passengers would see how good he was with all that age on his back and they would get mad at the steward, and leave Doc a bigger tip when they left.
The Commissary sent out spotters to catch him giving bad service. These were pale-white little men in glasses who never looked you in the eye, but who always felt the plate to see if it was warm. And there were the old maids, who like that kind of work, who would order shrimp or crabmeat cocktails or celery and olive plates because they knew how the rules said these things had to be made. And when they came, when Doc brought them out, they would look to see if the oyster fork was stuck into the thing, and look out the window a long time.