Manchester nodded his head. “Yes. There were probably a hundred people on my floor and we were all in the hallway and stairwell at the same time. No one person was in charge and things were hectic. There was a lot of confusion and misinformation being shouted, as you might imagine. It’s hard for me now, twenty years later, to differentiate what I knew in those moments from what I’ve learned since. It all sort of mixes together to form its own reality. But for sure, in that moment, none of us knew that a plane had struck the building. We thought it was just some sort of explosion. The idea that a plane had struck the building started being thrown around only after people began calling home. In that chaos, no one knew what to believe or who to listen to as far as a strategy to get out of the building. As soon as the crowd started an orderly descent of the stairs, it was like a vacuum and nearly everyone followed. We made it down twenty flights or so before we ran into congestion. For a long time we barely moved. Just one step every minute or so. Then we heard the second explosion, which I later learned was the second plane hitting the South Tower. When that happened, people started panicking. There was talk about the stairwell being blocked below us, and some people peeled off. Some went back up, some headed to the other set of stairs on the other side of the building.”

“What did you do?”

“I stayed put. I didn’t stray from that first stairwell. Eventually, the bottleneck ended and we started moving again.”

“How long did it take you to get out?”

Manchester shook his head. “I’m not sure. I don’t remember looking at my watch that morning, but I’d guess forty minutes to an hour. It was before ten o’clock, I know that. And it’s documented that the first plane struck at eight forty-six. When I made it outside, I took in the apocalyptic scene and then started my hike uptown. The subway was not working, so I walked. I’d made it to Washington Square Park when the South Tower came down.”

“So after the initial impact, you never saw Victoria Ford again?”

“I saw faces. I had conversations with people but can’t remember what was discussed or who they were. After I checked on my coworkers, I hardly remember being with any of them. Victoria could have been one or two heads in front of me but I don’t remember. I only remember people shuffling down the stairs.”

“When did you find out about Victoria?”