3. We understand that Rob Grant has okayed an additional two hundred photocopies a month be added to our allowance, but thus far our PIN code is not working. Could you please clarify this situation for us?

Thanks for your help.

A.

To: Angeline Mangiamele <[email protected]>

From: Patricia C. Walker <[email protected]>

Re: follow up (2)

1. The necessary requisition forms have been sent. In the summer Technology Assistance—like this department—is understaffed, but I will call and see what the estimated wait might be.

2. As I put a number of things in your inbox just yesterday I thought this problem was resolved.

3. Your PIN numbers have been updated. During your short stay with us, requests regarding the photocopier, its use and access issues, should be directed to me, in accordance with official departmental policy.

Patricia C. Walker

Senior Secretary and Office Manager

English Department

To: Patricia C. Walker <[email protected]>

From: Angeline Mangiamele <[email protected]>

Re: follow up (3)

Just a note to inquire about the status of my memo dated ten days ago. The most important matters:

1. Still no progress on the monitor.

2. The mail in my box includes two credit card offers addressed to (a) Andrew Malone, and (b) Anil Mustafa; a flier for a sale at the campus bookstore; and three internal memos, all from you. I have not received any outside mail addressed to me since I arrived.

3. PIN number still not working.

Thanks for your help.

A.

To: Angeline Mangiamele <[email protected]>

From: Patricia C. Walker <[email protected]>

Re: follow up (3)

1. Technology Assistance tells me the monitor is scheduled for pickup today or tomorrow.

2. Maybe you gave out the wrong address?

3. I see that I forgot to give you the new PIN number. Please check your inbox for it later today.

Patricia C. Walker

Senior Secretary and Office Manager

English Department

To: Patricia C. Walker <[email protected]>

Cc: John Grant, Department Chair <[email protected]>, Robert Grant, Executive

Assistant <[email protected]>

From: Angeline Mangiamele <[email protected]>

Re: follow up (4)

Just a note to inquire about the status of my memo dated two weeks ago. The most important matters:

1. Our progress is seriously compromised by the lack of a working monitor. If Technology Assistance cannot repair or replace it today, I will submit an urgent request for a new monitor through Rob Grant immediately.

2. I have a phone call into the US post office to see if they can track down the problem from their end.

3. Please e-mail the PIN number ASAP.

Thanks for your help.

A.

To: Angeline Mangiamele <[email protected]>

Cc: John Grant, Department Chair <[email protected]>, Robert Grant, Executive

Assistant <[email protected]>

From: Patricia C. Walker <[email protected]>

Re: follow up (4)

1. The new monitor has been ordered and should arrive tomorrow. Rob tells me he has e-mailed you the UPS tracking number directly.