'I don't think so,' I replied, recalling Mrs Danvers' slightly abrasive personality.

'Don't blame you,' replied Snell with a laugh.

'So now it's only limited numbers per novel?'

'You learn fast. We had a similar problem with Merlins. We've had aged-male-bearded-wizard-mentor types coming out of our ears for years.'

He leaned closer.

'Do you know how many Merlins the Well of Lost Plots has placed over the past fifty years?'

'Tell me.'

'Nine thousand!' he breathed. 'We even altered plot lines to include older male mentor figures! Do you think that was wrong?'

'I'm not sure,' I said, slightly confused.

'At least the Merlin type is a popular character,' added Snell. 'Stick a new hat on him and he can appear pretty much anywhere. Try getting rid of thousands of Mrs Danvers. There isn't a huge demand for creepy fifty-something housekeepers; even buy-two-get-one-free deals didn't help – we use them on anti-mispeling duty, you know. A sort of army.'

'What's it like?' I asked.

'How do you mean?'

'Being fictional.'

'Ah!' replied Snell slowly. 'Yes – fictional.'

I realised too late that I had gone too far – it was how I imagined a dog would feel if you brought up the question of distemper in polite conversation.

'I forgive your inquisitiveness, Miss Next, and since you are an Outlander I will take no offence. If I were you I shouldn't enquire too deeply about the past of fictioneers. We all aspire to be ourselves, an original character in a litany of fiction so vast that we know we cannot. After basic training at St Tabularasa's I progressed to the Dupin School for Detectives; I went on field trips around the works of Hammett, Chandler and Sayers before attending a postgraduate course at the Agatha Christie Finishing School. I would have liked to have been an original but I was born seventy years too late for that.'

He stopped and paused for reflection. I was sorry to have raised the point. It can't be easy, being an amalgamation of all that has been written before.

'Right!' he said, finishing his coffee. 'That's enough about me. Ready?'

I nodded.

'Then let's go.'

So, taking my hand, he transported us both out of Caversham Heights and into the endless corridors of the Well of Lost Plots.

The Well was similar to the Library as regards the fabric of the building – dark wood, thick carpet, tons of shelves – but here the similarity ended. Firstly, it was noisy. Tradesmen, artisans, technicians and Generics all walked about the broad corridors appearing and vanishing as they moved from book to book, building, changing and deleting to the author's wishes. Crates and packing cases lay scattered about the corridor and people ate, slept and conducted their business in shops and small houses built in the manner of an untidy shanty town. Advertising hoardings and posters were everywhere, promoting some form of goods or services unique to the business of writing.'⁵

'I think I'm picking up junk footnoterphone messages, Snell,' I said above the hubbub. 'Should I be worried?'