He dialed his office number and sounded his beeper into the mouthpiece. A recorded voice—not Jack’s—came over the wire with the familiar message:

“This is Repairman Jack. I’m out on a call now, but when you hear the tone, leave your name and number and give me a brief idea of the nature of your problem. I’ll get back to you as soon as possible.”

There was a tone and then a woman’s voice talking about a problem with the timer on her dryer. Another beep and a man was looking for some free information on how to fix a blender. Jack ignored the numbers they gave; he had no intention of calling them back. But how did they get his number? He had restricted his name to the white pages—with an incorrect street address, naturally—to cut down on appliance repair calls, but people managed to find him anyway.

The third and last voice was unique: smooth in tone, the words clipped, rapid, tinged with Britain, but definitely not British. Jack knew a couple of Pakistanis who sounded like that. The man was obviously upset, and stumbled over his words.

“Mr. Jack… my mother—grandmother—was beaten terribly last night. I must speak to you immediately. It is terribly important.” He gave his name and a number where he could be reached.

That was one call Jack would return, even though he was going to have to turn the man down. He intended to devote all his time to Gia’s problem. And to Gia. This might be his last chance with her.

He punched in the number. The clipped voice answered in the middle of the second ring.

“Mr. Bahkti? This is Repairman Jack. You called my office during the night and—”

Mr. Bahkti was suddenly very guarded. “This is not the same voice on the answering machine.”

Sharp, Jack thought. The voice on the machine belonged to Abe Grossman. Jack never used his own voice on the office phone. But most people didn’t spot that.

“An old tape,” Jack told him.

“Ahhh. Well, then. I must see you immediately, Mr. Jack. It is a matter of the utmost importance. A matter of life and death.”

“I don’t know, Mr. Bahkti, I—”

“You must! There can be no refusal!” A new note had crept in: This was not a man used to being refused. The tone was one that never set well with Jack.

“You don’t understand. My time is already taken up with other—”

“Mr. Jack! Are the other matters crucial to a woman’s life? Can they not be put aside for even a short while? My… grandmother was mercilessly beaten on the streets of your city. She needs help that I cannot give her. So I’ve come to you.”

Jack knew what Mr. Bahkti was up to. He thought he was pushing Jack’s buttons. Jack mildly resented it, but he was used to it and decided to hear him out anyway.

Bahkti had already launched into his narrative.

“Her car—an American car, I might add—broke down last night. And when she—”