Mma Makutsi entered a reception area at the front of the building. It was not a large room and the receptionist’s desk dominated the available space, leaving only a cramped corner for a few chairs. Beside these chairs was a small table on which paper samples and some trade magazines had been stacked.

There was a curious smell in the air, an almost acrid smell that took her a moment to recognise as the smell of ink. That took her back to the school in Bobonong, where they had a room with a duplicating machine and supplies of the ink that it used. It was an old machine of the sort that nobody used any more, and it had been forgotten by the authorities, but the school kept it going. The children had helped with the task of duplication, and she had watched in wonder as the newly printed pages emerged from beneath the circulating drum. And now, a world away from that place and those days, she remembered the smell of ink.

She gave her name to the receptionist, who telephoned and called through to Teenie Magama. Then she sat down on one of the chairs in the corner and waited until Teenie arrived.

She looked at the receptionist, a middle-aged woman wearing what looked like a housecoat but which she decided was actually a loose-fitting dress. Her outfit was far from smart, and Mma Makutsi found herself thinking, It’s not her. This woman has no spare cash. If she were stealing, then one would expect…Or would one? Desperation drove people to theft, did it not? She looked at her more closely.

She decided on a general question. If you could think of nothing to say to somebody, you could always ask them how long they had been doing whatever it was that they were doing. People always seemed willing to talk about that. “Have you worked here very long, Mma?” Mma Makutsi asked.

The receptionist, who had been typing, looked up from her keyboard.

“I do not belong to this place,” she said. “I am here because my daughter is sick. She is the one who has this job. I am standing in for her.” She paused. “And I do not know what I am doing, Mma. I am just sitting here, but I do not know what I am doing.”

Mma Makutsi laughed, but the woman shook her head. “No, I am serious, Mma. I really don’t know what I’m doing. I try to answer the phone, but I end up cutting people off. And I do not know the names of any of the people in the works back there. Except for Mma Magama herself. That Teenie person. I know her name.”

“There are many people who do not know what they are doing,” said Mma Makutsi. “It is not unusual. In fact, maybe even most people do not know. They pretend to know, but they do not really know.”