Rania Tasso, in a long gray skirt and high-necked long-sleeve blouse, strode to the front of the Capodichino Reception Center. At the moment buses, three of them, sat packed with men, women, children whose faces were dark—both of color and with uncertainty and fear.

Some of those visages were taut with sorrow, too. The weather in the Mediterranean had not been bad in the past week but the boats they had sailed on, from Tunisia and Libya, from Egypt and Morocco, much farther away, had been pathetically inadequate. Ancient inflatables, rickety wooden vessels, rafts meant for river transit. Often the “captain” was less competent than a cabdriver.

A number of these unfortunates had lost someone on the harrowing trip. Family, children, parents…and friends too, friends they had made on the journey. Someone in her employ at the camp (she couldn’t recall who; people tended not to stay long in the business of asylum-seeking) had said the immigrants were like soldiers: people thrown together by impossible circumstance, struggling to complete their mission and often losing, in an instant, comrades to whom they’d become vitally attached.

Rania, the director of the Capodichino Reception Center, was giving orders, endlessly. Because the work to be done here was endless. She marshaled all her troops: the paid Ministero dell’Interno employees, the volunteers, the police, the soldiers, the UN folks and the infrastructure workers, being firm, though patient and polite (except perhaps with the insufferable celebrities who had a habit of jetting in from London or Cape Town for a photo opportunity, bragging to the press about their donation, then jetting off to Antibes or Dubai, for dinner).

Rania walked around a massive pile of life preservers, orange and faded-orange, piled like a huge, squat traffic cone, and ordered several volunteers to board the buses to dispense bottled water. The month of September had not proved to be a respite from the heat.

She surveyed the incoming stream of unfortunates.

A sigh.

The camp had been intended for twelve hundred. It was now home to nearly three thousand. Despite the attempts to slow immigration from North Africa—primarily Libya—the poor folks kept coming, fleeing rape and poverty and crime and the mad ideology of ISIS and other extremists. You could talk about turning them back, you could talk about setting up camps and protective zones in their origin countries. But those solutions were absurd. They would never happen.

No, these people had to escape from the Land of No Hope, as one refugee had referred to his home. Conditions were so dire that nothing would stop them fleeing to beleaguered settlements like hers. This year alone nearly seventy thousand asylum-seekers had landed on Italian soil.

A voice intruded on her troubled thoughts.

“There is something I would like to do. Please.”

Rania turned to the woman, who had spoken in Arabic. The director scanned the pretty face, the deep-brown eyes, the faint hint of makeup on the light-mocha skin. The name…? Ah, yes, Fatima. Fatima Jabril. Behind her was her husband. His name, Rania recalled, was Khaled. The couple whose intake she herself had processed just the other day.