“That would be when Sydney—that’s Miss Hayward—took over the company. She’s the granddaughter of old man Hayward. Heard he’d been real sick the last couple years. Guess things got away from him. Anyway, Mik went to see her, and she came out herself that very day to take a look. Not two weeks later, and the building was crawling with construction workers. We got new windows. Got a new roof going on right this minute. All the plumbing’s being fixed, too. Every single thing Mik put on the list is going to be taken care of.”

“Really? And did all this happen before or after your injury?”

“Before,” Mrs. Wolburg said, a bit impatient with the sarcasm. “I told you all that hammering and sawing was the reason nobody heard me when I fell. And I want you to know that Miss Hayward was there checking the place out again that day. She and Mik found me. She sat right there on the floor and talked to me, brought me a pillow and a blanket and stayed with me until the ambulance came. Came to the hospital, too, and took care of all my medical bills. Been to visit me three times since I’ve been here.”

“Wouldn’t you say that Hayward, and therefore Sydney Hayward, is responsible for you being here?”

“Bad eyes and a hole in the floor’s responsible,” she said evenly. “And I’ll tell you just what I told those ambulance chasers who’ve been calling my family. I’ve got no reason to sue Hayward. They’ve been taking care of me since the minute I was hurt. Now maybe if they’d dallied around and tried to make like it wasn’t any of their doing, I’d feel differently. But they did what was right, and you can’t ask for better than that. Sydney’s got ethics, and as long as she’s in charge I figure Hayward has ethics, too. I’m pleased to live in a building owned by a company with a conscience.”

Sydney stayed where she was after the interview ended. Saying nothing, she switched off the set and waited.

“You can’t buy that kind of goodwill,” Mavis decided. “Your method may have been unorthodox, Sydney, and I don’t doubt there will still be some backwash to deal with, but all in all, I think the stockholders will be pleased.”

The discussion labored on another thirty minutes, but the crisis had passed.

The moment Sydney was back in her own office, she picked up the phone. The receiver rang in her ear twelve times, frustrating her, before it was finally picked up on the other end.

“Yeah?”

“Mikhail?”

“Nope, he’s down the hall.”

“Oh, well then, I—”

“Hang on.” The phone rattled, clanged then clattered as the male voice boomed out Mikhail’s name. Feeling like a fool, Sydney stayed on the line.

“Hello?”