I picked up my car and hit the freeway, heading for the county sheriff's department. I parked in the small lot out front and pushed through the glass doors into a small reception area, where I signed my name in the logbook. I walked down the hall a short distance to a cubbyhole marked "Records and Warrants." The civilian clerk on duty didn't seem like a promising source of confidential information. I judged her to be in her early thirties, roughly my age, with a frizzy pyramid of tightly kinked blond hair and way too much gum for the size of her teeth. She caught me surveying her dental misfortunes and pulled her lips together selfconsciously. I checked for a name tag, but she wasn't wearing one.

"Can you run a computer check and see if this woman has ever been arrested in Santa Teresa?" I reached for the pad of scratch paper on the counter and jotted down Bibianna's name and her date of birth. I took out my wallet, laid the photostat of my P.I. license next to the note.

Her pale eyes came to rest on mine with the first real sign of recognition. "We're not allowed to divulge that information. The Department of Justice has very strict guidelines."

"Well, good for them," I said. "Why don't I tell you my situation and see if it helps. I'm investigating Bibianna Diaz for possible insurance fraud, and the company I work for, California Fidelity, needs to know if she's got a record."

She processed what I'd said and I watched her formulate a reply with care. She was not quick, this one. She operated with the sort of bureaucratic caution guaranteed to infuriate the honest citizen (also people like me). "If she's been tried and convicted, you can get that information from the court clerk's office. It's a matter of public record."

"I'm aware of that. I've already checked their files. What I'm wondering is whether she's ever been arrested or booked without being formally charged."

"If she was never charged or convicted, then the fact that she was arrested would be immaterial. It's a matter of the individual's right to privacy."

"I appreciate that. I understand," I said. "But suppose she's been picked up for burglary or theft and the DA's decided he can't make a case..."

"Then it's none of your business. If she was never formally charged with a crime –"