“Alright, I’ll come,” Jennifer said abruptly, “but I want to come immediately. That means today if possible.”

“That should not be a problem if there are seats on the late-afternoon Singapore flight through Tokyo. We’ve had American patients from the L.A. area before, so I’m familiar with the schedule. The bigger problem will be the visa, but I should be able to arrange that through the Indian health ministry for a special emergency M visa. We can let the airline know from this end. I will need your passport number just as soon as possible.”

“I’ll head to my apartment and call you with it,” Jennifer promised. She was glad she had one, and the only reason she did was because of her grandmother. Maria had taken her and her two brothers to Colombia to meet relatives when she was nine. She was also glad she’d made the effort to renew it.

“Perhaps I’ll have most of the arrangements done by the time you call back. Despite the hour here in India, I will do it right now. But before I let you go, I want to ask again whether you want your grandmother’s body cremated, which we recommend, or embalmed.”

“Don’t do either until I get there,” Jennifer said. “Meanwhile, I’ll ask my two brothers what they think.” Jennifer knew that was a lie. She and her brothers had gone in opposite directions in life, and they rarely talked. She didn’t even know how to get a hold of them, and for all she knew they were still in prison for dealing drugs.

“But we need an answer. The death certificate is already signed. You must decide.”

Jennifer hesitated answering. As a matter of habit whenever someone pushed her, she pushed back. “I assume the body is in a cooler.”

“It is, but our policy is to take care of it immediately. We don’t have the proper facilities, as Indian families claim their deceased kin immediately to cremate or bury, but mostly cremate.”

“A good part of the reason I’m coming is to see the body.”

“Then we can have it embalmed for you. It will be far more presentable.”

“Look, Ms. Varini,” Jennifer said. “I’m coming halfway around the world to see my grandmother. I don’t want her disturbed until I arrive. I certainly don’t want her sliced and diced by an embalmer. I’ll probably have her cremated, but I don’t want to decide until I see her one last time, okay?”

“As you wish,” Kashmira said, but with a tone that suggested she strenuously disagreed with the decision. She then gave Jennifer her direct-dial number with the insistence that Jennifer get her passport details back to her just as soon as possible.

Jennifer flipped her phone closed. Her perplexity and annoyance at the case manager’s inappropriate and continued insistence that she make a decision about what to do with her grandmother’s body, when she clearly indicated she didn’t yet know, at least had the effect of taking the edge off her grief. But then Jennifer shrugged her shoulders. The situation was probably just another example of how some people lacked common sense in regard to social skills.. Kashmira Varini was probably one of those midlevel administrators who had a box next to “dispose of body” that needed to be checked off.