Nancy Barnes, the firm’s office manager, was fairly new to the firm. She’d replaced her aunt Maddy, who had retired to stop and smell the roses a year after the vigilantes had gone on the run. She knew the firm inside and out, having worked there summers and holidays for as long as she could remember. She herself was a paralegal but had found out that management was more to her liking. She had a wonderful rapport with the lawyers and clients. At Christmastime alone she had to have a friend come by with a pickup truck to take all her presents home, gifts from the lawyers, gifts from all the grateful clients.

Nancy Barnes loved her job.

On the first day of October, Nancy was huffing and puffing as she struggled with an oversize pumpkin that she had somehow managed to get into the lobby after opening the door and turning off the alarm without dropping the enormous squash. She knew by the end of the week there would be about twenty more pumpkins around her scarecrow-and-hay arrangement, brought in by the lawyers themselves, as well as the paralegals and secretaries.

Cozy. A feel-good place to come to when in trouble.

Nancy looked up to see a young woman coming through the door. Her first thought was that she looked like a deer caught in the headlights. Fragile. Scared. But there was a spark of something she couldn’t quite define. Yet.

Nancy Barnes was a chunky young woman who wore sensible shoes. She had curly hair, unruly curly hair, and a bridge of freckles that danced across her nose and rosy cheeks. She wore granny glasses and always had two or three pencils stuck behind her ears or in her hair. It was her smile that put new clients at ease, or maybe it was her first words of greeting; no one was ever quite sure.

“Good morning. What can I do to help you?”

“I’m Rachel Dawson, and I need to talk to a lawyer as soon as possible. I don’t have an appointment. I’m sorry. I just…what I did was…My husband doesn’t know I’m here. I can’t afford to be here.” The woman flapped her arms, then said, “But here I am.”

“I’ll tell you what. Walk around here to where I am. I’ll get us both some coffee, and you and I can talk. What that means is after you tell me your problem, I’ll decide who would work best with you. We have doughnuts, too.”

Rachel Dawson tried her best to smile but couldn’t bring it off. Nancy could see she was fighting back tears.