Phillips was a wooden man, perhaps in his early forties, with straw-colored hair and pale brown eyes. I took an immediate dislike to him, perhaps because he failed to offer me any condolences for Boom Boom, even when I introduced myself as his closest relative.

Phillips dithered around at the thought of my asking questions at the elevator. He couldn’t bring himself to say no, however, and I didn’t give him any help. He had an irritating habit of darting his eyes around the room when I asked him a question, instead of looking at me. I wondered if he found inspiration from the photographs lining the foyer.

“I don’t need to take any more of your time, Mr. Phillips,” I finally said. “I can find my own way around the elevator and ask the questions I want on my own.”

“Oh, I’ll come with you, uh—uh—” He looked at my business card, frowning.

“Miss Warshawski,” I said helpfully.

“Miss Warshawski. The foreman won’t like it if you come without an introduction.” His voice was deep but tight, the voice of a tense man speaking from the vocal cords rather than through the nasal passages.

Pete Margolis, the elevator foreman, didn’t seem happy to see us. However, I quickly realized his annoyance was directed more at Phillips than at me. Phillips merely introduced me as a “a young lady interested in the elevator.” When I gave Margolis my name and told him I was Boom Boom’s cousin, his manner changed abruptly. He wiped a dirty paw on the side of his overalls and shook hands with me, told me how sorry he was about my cousin’s accident, how much the men liked him, and how badly the company would miss him. He dug out a hard hat for me from under a pile of papers in his minuscule office.

Paying little attention to Phillips, he gave me a long and detailed tour, showing me where the hopper cars came in to dump their loads and how to operate the automatic hoist that lifted them into the heart of the elevator. Phillips trailed along, making ineffectual comments. He had his own hard hat, his name neatly lettered across the top, but his gray silk summer suit was totally out of place in the dirty plant.

Margolis took us up a long flight of narrow stairs that led into the interior of the elevator, perhaps three stories up. He opened a fire door at the top, and noise shattered my eardrums.

Dust covered everything. It swirled through the air, landing in layers on the high steel beams, creating a squeaky film on the metal floor. My toes quickly felt greasy inside their thick cotton socks. My running shoes skidded on the dusty floor. Under the ill-fitting, heavy hard hat, my hair became matted and sticky.