Like the woman at the Lexus dealership, she was a type Tsukuru often saw in Nagoya. Beautiful features, always immaculately dressed, the kind of woman that makes a great impression. Their hair is always nicely curled. They major in French literature at expensive private women’s colleges, and after graduation find jobs as receptionists or secretaries. They work for a few years, visit Paris for shopping once a year with their girlfriends. They finally catch the eye of a promising young man in the company, or else are formally introduced to one, and quit work to get married. They then devote themselves to getting their children into famous private schools. As he sat there, Tsukuru pondered the kind of lives they led.

In five minutes the middle-aged secretary returned and led him to Aka’s office. Her smile had ratcheted up a notch. Tsukuru could detect a certain respect for someone like him who showed up without an appointment and actually got to see her boss. It had to be a rare occurrence.

She led him down the hallway with long strides, heels clicking hard and precise like the sounds a faithful blacksmith makes early in the morning. Along the corridor were several doors with thick, opaque glass, but Tsukuru could hear no voices or sounds from the rooms beyond. Compared to his workplace—with its incessantly ringing phones, doors constantly banging open and shut, people yelling—this was a whole other world.

Aka’s office was surprisingly small and cozy, considering the scale of the company. Inside was a desk, also a Scandinavian design, a small sofa set, and a wooden cabinet. On top of the desk were a sort of objet d’art stainless steel desk light and a Mac laptop. B&O audio components were set above the cabinet, and another large abstract painting that made copious use of primary colors hung on the wall. It looked like it was by the same artist. The window in the office was big and faced the main street, but none of the sound from outside filtered in. Early-summer sunlight fell on the plain carpet on the floor. Gentle, subdued sunlight.

The room was simple, with a uniform design and nothing extraneous. Each piece of furniture and equipment was clearly high-end, but unlike the Lexus showroom, which went out of its way to advertise luxury, everything here was designed to be low-key and unobtrusive. Expensive anonymity was the basic concept.